Stop by our registration booth to say hello, check-in and grab your welcome bag!
Join us for food and drinks to kick off our second User Conference! We will have appetizers, along with unlimited beer, wine, soft drinks and water for all to enjoy.Be sure to stop by our Business Partner booths to hear more about what they do and how it can benefit your agency!
Breakfast buffet will consist of both hot and grab-and-go breakfast items, along with coffee and other refreshment options. Details below! Let us know if you will be attending breakfast!
Join us at our Plenary Session as we present the new and exciting features coming to PHA-Web, as well as to hear the vision we have for the software looking forward. This session also provides our users and attendees the ability to communicate to us their input and ideas that they feel would make our software even more user friendly and cutting-edge. We will also be giving our business partners the opportunity to introduce themselves with a "Pass the Mic" session. Finally, we will wrap up the session with time set aside for a short, panel-style question and answer session.
Phew! You deserve a break! Refuel with a snack and drink, and we will see you back for some more great sessions.
Attend one of our powerful breakout sessions presented by one of our trainers. These classes will cover components, features and functions within PHA-Web, such as: - General Ledger Basics- Mixed Subsidy Billing- Work Orders- Tax Credits- Waiting ListsDetailed descriptions and class sign ups are below! Grab your spot now for one of these sessions!
Enjoy a Deli Counter Spread for lunch! See details below and let us know if you will be attending the lunch buffet!
PHA-Web would not be the software we are without some of the amazing integrations we have with our industry partners who have chosen to sponsor our conference. Be sure to to sign up for one (or more) of the Business Partner Sessions below and see how these partnerships can make your experience with our software even better!
Take a break and grab some refreshments. Then, gear up for our last sessions of the day!
Attend one of our powerful breakout sessions presented by one of our trainers. These classes will cover more components, features and functions within PHA-Web, such as: - General Ledger Financial Reporting- HIP/HOTMA/eVMS- 50058 Certification- HAP Accounting- NSPIRE Inspection ManagerDetailed descriptions and class sign ups are below! Grab your spot now for one of these sessions!
Attend one of our powerful breakout sessions presented by one of our trainers. These classes will cover components, features and functions within PHA-Web, such as: - Mobile Work Orders- Revolving Fund- Applicant Portal - TRACS/Multifamily- PortabilityDetailed descriptions and class sign ups are below! Grab your spot now for one of these sessions!
Attend one of our powerful breakout sessions presented by one of our trainers. These classes will cover components, features and functions within PHA-Web, such as: - General Ledger Yearly Processes- Tenant Accounting - Tenant Portal - Letter Manager- Mobile NSPIRE InspectionsDetailed descriptions and class sign ups are below! Grab your spot now for one of these sessions!
Lunch will be a Southern Texas spread! Please check out specific options below and let us know if you will be attending!
Make sure to sign up for more of these informative sessions, presented by our industry partners who have chosen to sponsor our conference. Be sure to to sign up for one (or more) of the Business Partner Sessions below and see how these partnerships can make your experience with our software even better!
Grab a refreshing drink and get geared up for the last breakout sessions of our conference.
Attend one of our powerful breakout sessions presented by one of our trainers. These classes will cover components, features and functions within PHA-Web, such as: - Vendor Accounting- New Feature: Enhanced Financial Statements- 50058 Certification- Move Out Procedures - Inspection ManagerDetailed descriptions and class sign ups are below! Grab your spot now for one of these sessions!
Everyone loves free stuff! Come try your luck to find out if you've won any door prizes offered by PHA-Web or any of the Business Partners who've attended this year's conference.
Scott came to work for MCS in May of 1984 with his father Bob Gleason and never left. During his tenure, Scott has become the President of MCS and was a driving factor in the development of PHA-Web. Currently, he spends most of his time attending housing conferences, demonstrating PHA-Web and training clients. Chances are, you've already met Scott!
Nick began employment with MCS in March of 2000. Over the years, Nick has done a little bit of everything from hardware and network setup to programming and support. Currently, Nick oversees new clients transitioning to PHA-Web, including oversight and scheduling of all data conversions and new client trainings. Nick also plays a vital role in the design, development and continued visions for the PHA-Web software.
Joe joined MCS in August of 2019 after seven years in the financial industry. He is not only the VP of Finance for MCS, but he has also fully immersed himself in our Cross-Functional products, such as Document Imaging, our PIC Submission Services and the Landlord, Tenant, and Applicant portals. You've likely done trainings with Joe to learn the ropes on our portals or any other cross-functional products that compliment the core PHA-Web software.
Jessica has been with PHA-Web since 2016 and is currently our VP of Client Services. She enjoys consulting and training new and existing software users to help them better understand and utilize the PHA-Web software more efficiently. Jessica manages many trainings for new and existing clients, and will be able to help answer just about any PHA-Web question you have!
Jessi joined the PHA-Web team in 2023 and immediately immersed herself into the software, quickly mastering the many components and tools of PHA-Web. Starting on the Support team, it was her ability to connect with clients and thoroughly explain questions and/or issues, that made it clear, a role as a Software Trainer was her most valuable place at PHA-Web. Jessi is an excellent addition to the team and we are excited to have her at this year’s conference!
Barbara began working at MCS in July of 2012 as the Software Support Manager. She is now currently the VP of Business Services. Barbara is responsible for various managerial tasks such as payroll, client billing, as well as new client proposals and contracts. Her organization, and ability to juggle multiple tasks for both clients and employees, only adds to her vital role at MCS. In addition, she is one of the major contributors in planning our User Conferences! We are so happy she is here with us and ready to help you with any conference related questions!
Penny joined the PHA-Web team in April of 2020 as an Office Manager. She handles the drafting of proposals, contracts and various administrative tasks alongside Barb! With our continued growth and integration of portals over the last few years, Penny has had her work cut out for her drafting proposals and updating contracts promptly and accurately! She is very excited to be back with everyone at our second User Conference and will be assisting with registration and any questions you may have related to the conference agenda. Be sure to say hi!
Cory has been with PHA-Web since 2021 and is currently our Client Support Manager. He likely needs no introduction, as most of you have probably talked to (or requested) him when submitting a support ticket. Cory was a quick study on PHA-Web’s core and financial components, and excelled at helping new employees master PHA-Web, which promoted him to his current role overseeing all of Support. We are very pleased he is joining us at this year's conference, to help run the new Support Corner. The Support Corner is a resource to help answer more specific questions that you might have during the conference.
Kevin has been with PHA-Web since 2022, as a part of our Software Support team. Most of you, at one time or another, have likely spoken with Kevin. He always receives high praise from our clients for his helpfulness and ability to answer support questions thoroughly, which moved him into a role as Support Team Leader. With his knowledge of the software and familiarity with most of our clients, we are very happy he is at this year’s conference. He, Cory and Justin will be running the Support Corner, please make your way over to them with any questions more specific to your housing authority in between breakout sessions.
Justin started at PHA-Web in 2023 as part of our Software Support team. Quickly learning the components and features of our software and becoming a go-to for his teammates on elevated questions, he earned his position as Support Team Leader. This will be his first time attending our User Conference and we are very happy to have him, Cory, and Kevin running our Support Corner to help with questions related more specifically to your housing authority, or ones that pop up in between sessions. Make sure to stop by!
Emma joined the PHA-Web team in 2022 and is one of our Project Managers. Emma comes from a background in project management and client experience, where she fine-tuned her talents in multi-tasking, organization, and communication. This translates to her role with PHA-Web by keeping project development on time and client experience high! She and Sidney manage, implement and oversee upcoming projects, integrations and events for PHA-Web - including the 2024 PHA-Web User Conference. Make sure to say hi if you see her, as we are very excited to have her at this conference to assist you all with any conference-related questions you may have.
Sidney started with the PHA-Web team in 2022 and works alongside Emma as one of our Project Managers. Sidney comes from a seven-year background in sales and client management. Sidney and Emma manage, implement and oversee projects, integrations, and events for PHA-Web to create the best experience for both our clients and employees. Sidney is very excited to be at this year’s conference and meet all of you in person, as well as be available to help with any questions you have or anything you may need while at the conference!
Dillon joined the PHA-Web team in 2021 as a Data Conversion Analyst. He is the one working behind the scenes to convert the data from each housing authority's legacy software to PHA-Web when they first onboard; helping to ensure a smooth transition and allow for a streamlined training experience. With a background in IT, we are happy to have him at this year’s conference to assist with presentations and any technical issues that may come up.
Includes: - Invitation to Welcome Reception - Access to Conference Classes/Sessions - Meals & Drinks* Class/session and meal options must be selected during the registration process below. If not selected, said attendee will not be included in headcount for desired classes and meals.
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9:00am - 5:00pm: Registration
Come check in to the 2nd PHA-Web User Conference! You will receive a Welcome Bag and itinerary! Then get settled and we hope you join us for our Welcome Reception later!Please let us know if your travel times conflict with registration and we will be sure to accommodate you!
5:00pm - 7:00pm: Welcome Reception with Business Partners
Welcome! We are so excited to be hosting our 2nd User Conference! Please join us for a Welcome Reception where we can all unwind from our travels with drinks, food, and mingling! Looking forward to seeing you all!
8:00am - 9:00am: Breakfast Buffet
Please enjoy breakfast to start your day. The Backwater Breakfast caters to everyone, with hearty options of eggs, bacon, sausage, and grits. Along with lighter options of cereal, breakfast baked goods, and yogurt! Coffee, teas, and an assortment of juices are also available! Fill up and let's get this conference started!
8:30am - 10:15am: PHA-Web Plenary Session | Scott Gleason & PHA-Web Staff
10:15am - 10:45am: Break with Food & Refreshments | Movies at the Marina
Please refuel with the Movies and the Marina snack break. Think back to being a kid at the movies mixed with a carnival!We've got: Custom fresh popped popcorn (is there a better smell?!) Mini hot dogs Candy bars Water, soda, coffee, and teas available as well! Please enjoy!
10:45am - 12:00pm: General Ledger Basics | Scott Gleason
This class will cover the most common functions of the General Ledger Manager. This will include the chart of accounts, budgets, revolving funds, journal entries, bank reconciliations, year end closing and asset depreciation.
10:45am - 12:00pm: Mixed Subsidy Billing | Nick Bessey
This class will cover the available options for tracking rent and subsidy when residents in units managed by your agency are receiving voucher subsidy from an external entity. This will include billing rent, billing subsidy, receiving rent and subsidy payments, viewing account and subsidy histories and various reporting.
10:45am - 12:00pm: Work Orders | Joe Racicot
This class will cover Work Order functions included in the Work Order Manager in PHA-Web. This will include adding work orders, completing work orders, task templates, priorities, adding employee notification options, fixed assets and inventory.
10:45am- 12:00pm: Tax Credits | Jessica Radcliffe
This class will cover the most common functions of LIHTC programs in the General Certification Manager. This will include production of Tenant Income Certification (TIC) forms, production of NAHMA XML files for submission to State Housing Mortgage Finance Agencies, as well as producing letters, notifications and a variety of reports.
10:45am- 12:00pm: Waiting Lists | Jessi Morefield
This class will cover the most common functions of the Waiting List Manager. This will include applicant entry, applicant maintenance, conducting waiting list updates, as well as producing letters, notifications and a variety of reports.
12:00pm - 1:00pm: Lunch Buffet | Deli Counter
For lunch we have a delicious Deli Counter spread. With freshly made to order sandwiches along with a soup or salad selection! Please see your sandwich options below:1. Godfather Grinder: Provolone + Pepperoni + Prosciutto + Turkey + Lettuce + Tomato + Olive Relish +Italian Dressing on a Hoagie 2. House Roast Beef : Arugula + Grilled Apple + Caramelized Onions + Roast Beef + Blue Cheese Aioli on Marble Rye 3. Oven Roasted Turkey: Applewood Smoked Bacon + Leaf Lettuce + Tomato + Ranch Cream Cheese on WheatAlso included are refreshment options and for your sweet tooth, New York Cheesecake or Orange Pound Cake! Enjoy!
1:00pm - 2:15pm: Business Partner Sessions
TBD
2:15pm - 2:45pm: Break with Refreshments
Please enjoy some refreshments, including coffee, teas, soda options, and water.
2:45pm- 4:00pm: General Ledger Financial Reporting | Scott Gleason
This class will cover reporting options available in the General Ledger Manager including the formatting and production of financial statements, trial balances and detailed General Ledger reports.
2:45pm- 4:00pm: HIP/HOTMA/eVMS | Nick Bessey
This class will discuss the latest 50058 form news as it relates to HOTMA, the transition to HIP and implementation of EVMS.
2:45pm- 4:00pm: 50058 Certification | Joe Racicot
This class will cover the most common functions of the 50058 Certification Manager. This will include the creation of 50058 forms, submission to HIP, producing letters, notifications and a variety of reports. This will include HOTMA related changes to the 50058 form.
2:45pm- 4:00pm: HAP Accounting | Jessica Radcliffe
This class will cover the most common functions of the HAP Accounting Manager. This will include placing tenants on hold, landlord payment history, most commonly used procedures and a variety of reporting.
2:45pm - 4:00pm: NSPIRE Inspection Manager | Jessi Morefield
This class will cover NSPIRE Inspection functions included in the NSPIRE Inspection Manager in PHA-Web. This will include creating inspections, scheduling inspections, producing scheduled appointment letters, generating work orders for inspection results and a variety of reporting options.
Please enjoy breakfast to start your day. The Backwater Breakfast caters to everyone, with hearty options of eggs, bacon, sausage, and grits. Along with lighter options of cereal, breakfast baked goods, and yogurt! Coffee, teas, and an assortment of juices are also available! Enjoy!
9:00am - 10:15am: Mobile Work Orders | Scott Gleason
This class will cover all aspects of the Mobile Work Order application in PHA-Web. This will include adding tasks, adding inventory, employee time tracking and adding pictures to a work order.
9:00am - 10:15am: Revolving Funds | Nick Bessey
This class will cover Revolving Fund related functions available in PHA-Web. This will include invoice entry with expenses allocated across programs, receiving and producing payments with cash accounts outside of the current program, cross program journal entries, reimbursement of the Revolving Fund and interfund reporting.
9:00am - 10:15am: Applicant Portal | Joe Racicot
This class will cover features of the Applicant Portal designed to streamline the intake process. Topics of discussion will include online applications, applicant status/position lookup, updating application information, responding to waiting list updates and secure document exchange.
9:00am - 10:15am: TRACS/Multifamily | Jessica Radcliffe
This class will cover the most common function of the TRACS Manager. This will include the creation of 50059 forms, submission to iMAX, as well as producing letters, notifications and a variety of reports.
9:00am - 10:15am: Portability | Jessi Morefield
This class will cover the most common functions of the Portability Manager. This will include updating port-out tenant rent information, housing authority payment history, the most commonly used procedures and a variety of reporting options.
10:15am - 10:45am: Break with Food & Refreshments | Beignet Bonanza
Please enjoy some delicious beignets! These fun, sweet treats will be sure to give you a sugar high.From the classic powdered sugar beignets, to others with toppings including assorted fruits, honey butter, chocolate, and more, you'll have plenty to choose from! Coffee, teas, and other drinks available!Enjoy!
10:45am - 12:00pm: General Ledger Yearly Processes | Scott Gleason
This class will cover routine functions within the General Ledger that are performed at the end of calendar or fiscal years. This will include production of 1099s, year end closing of General Ledger accounts and depreciation of fixed assets.
10:45am - 12:00pm: Tenant Accounting | Nick Bessey
This class will cover the most common functions of the PH Accounting Manager. This will include viewing tenant account balances, account history, the most commonly used procedures and a variety of reporting.
10:45am - 12:00pm: Tenant Portal | Joe Racicot
This class will cover features of the Tenant Portal designed to streamline agency operations and increase tenant engagement. Topics of discussion will include online recertification requests, processing online payments, submitting online work order requests and electronic signing of recertification paperwork.
10:45am - 12:00pm: Letter Manager | Jessica Radcliffe
This class will cover the creation and maintenance of letters in the Letter Manager. This will include how to create a letter from a word document, a detailed breakdown of merge fields, repeating merge blocks, setting up letterhead and incorporating signatures.
10:45am - 12:00pm: Mobile NSPIRE Inspections | Jessi Morefield
This class will cover all aspects of the Mobile NSPIRE application in PHA-Web. This will include downloading inspections, conducting inspections, recording deficiencies, noting mitigations and uploading completed inspections.
12:00pm - 1:00pm: Lunch Buffet | South Texas Traditions
For lunch we have the South Texas Traditions buffet! You’ll have a choice of delicious pork fajitas or cheese enchiladas, along with all the fixin's for toppings. Your side options are Spanish Rice and Refried Beans with Queso Fresco and Pico de Gallo! Along with your entree, you will get your choice of Mexican inspired soup and salad options! Dessert are some delicious Churros with chocolate sauce. Refreshments including water, soda, coffee, and teas will be also be available.
Break time! Please enjoy some refreshments, including coffee, teas, soda options, and water.
2:45pm- 4:00pm: Vendor Accounting Basics | Scott Gleason
This class will cover the most common functions of the Vendor Accounting Manager. This will include setting up distributions, adding and updating vendor information, vendor payment history, most commonly used procedures and a variety of reporting.
2:45pm - 4:00pm: New Feature! Enhanced Financial Statements | Nick Bessey
This class will cover a new feature for producing financial statements in PHA-Web. The new financial statements will provide increased customization and flexibility in your financial reporting.
2:45pm - 4:00pm: 50058 Certification | Joe Racicot
2:45pm- 4:00pm: Move Out Procedures | Jessica Radcliffe
This class will discuss the use of the Move Out Procedure found in the Certification components and PH Accounting. The Move Out Procedure includes the creation of move out proration adjustments, applying credit, maintenance charges and refunding deposits.
2:45pm- 4:00pm: Inspection Manager | Jessi Morefield
To order your 2025 PHA-Web T-Shirts click the link below and order!
2025 PHA-Web Conference T-Shirts- Order Here!
